Same-Day vehicle repairs are a focus area for the business, reducing key-to-key times and providing the ultimate in customer convenience.
We use our in-house software with triage features to immediately identify minor vehicle bodywork damage, that can include multiple light panel damage, where we then propose a same-day repair option in the form of a mobile repair or an option to use our Fast-track drive to repair service.
National’s repair network has been designed to offer minor damage repair solutions to the insurance and vehicle fleet sector, where we offer a flexible and convenient way for policyholders to repair their vehicle. We aim to provide our customers with reduced repair costs compared to a traditional route of going to a repair centre, where we can complete a repair in the same-day. Repairs can take as little as a few hours, and we offer this service to all policyholders UK-wide.
Our Capabilities
National’s Same-Day Repair network has the capability of repairing cars with minor bumps and scuffs. We offer a mobile repair solution in every possible instance that allows for a quicker repair journey for our customers' policyholders:
- 100+ Fast-Track facilities
- 320+ Mobile repair vans
- Triage software that identifies light panel damage
- Repair progression tracking software
- Electric/hybrid mobile vehicle repair
- 24/7 call centre support
- Reduced repair costs
Fast-Track Repair Centres
National offer convenient, affordable and high-quality vehicle repairs at Tesco Extra stores across the country, allowing policyholders to choose when and where they want to have their vehicle repaired.
Stretching the full length and breadth of the UK, our extensive coverage provides the perfect same-day repair solution with 100+ repair centres available to deploy a vehicle repair.
Combine this with our vast knowledgeand experience in repair triage, we make sure our customers get the fastest repair route suggestion every time. Our Fast-Track Centres have all the equipment and parts onsite, guaranteeing a fast, efficient, and quality repair outcome.
Mobile Repair Vans
Our mobile repair technicians use the same equipment and follow the same processes as a traditional repair centre, except we bring this to a policyholder’s doorstep.
National’s Mobile Repair technicians can repair damage on up to four panels on a vehicle in a day or less, so your policyholders are back on the road in no time. Depending on the damage, we use a variety of techniques to repair steel, aluminium, and plastic on both conventional, hybrid and electric vehicles.
With 320+ mobile repair vans, we are able to assist policyholders at a site convenient to them, saving time and hassle while improving customer experience. Furthermore, Mobile Repairs are a lower cost repair option, bringing our customers many added benefits and savings.
